Google Drive is an online and offline file syncing service, but what happens when the syncing stops working and y'all become upload failure errors? Possibly your video or file isn't uploading to Google Drive?

It's not uncommon to take file upload problems with Google Bulldoze. From checking your network connection, disabling your firewall, or reconnecting your account, hopefully, ane of our tips beneath volition solve your Google Bulldoze upload issues.

1. Check Google Drive's Status

Though Google prides itself on its uptime, it isn't unknown for its services to go down.

If you have file upload problems, the first thing you should check is Google Drive's status. There's no point in trying to resolve the problem if information technology isn't on your end.

To do this, merely go to Google's Condition Dashboard. This lists out all of their services and tells yous if there are whatsoever service disruptions or outages. Information technology can as well exist worth checking other sites similar Downdetector and Outage.Report, where users can report issues with online sites and services.

google status

If Google Drive is downwardly, all you tin exercise is sit it out and wait. If information technology isn't, keep reading for some troubleshooting tips.

two. Bank check Your Network Connectedness

The next thing to exercise is check that the problem doesn't lie with your internet connexion.

If you lot're on Windows ten, printing Windows key + I to open up Settings and click Network & Internet. This screen volition tell you if you're connected and through what method.

windows 10 network status

If you suspect in that location are problems, click Network troubleshooter. This wizard will automatically discover problems and endeavour to resolve them.

If y'all're on Mac, open the Network Utility using Spotlight or find it inside Applications > Utilities. This will tell yous the status of your connection and permit you figure out if information technology'south sending and receiving data.

If your network problems proceed, try restarting your router. For more support, see our guide on how to diagnose a network problem.

iii. Disable Antivirus and Firewall

If you're using antivirus software or have a firewall, effort turning these off to see if your files then start syncing. Yous might need to showtime restart your computer for the changes to accept effect.

Windows 10 comes with Windows Security activated by default. To turn this off, press Windows key + I to open up Settings. Go to Update & Security > Windows Security > Open Windows Security.

windows 10 private networks

In one case here, go to Firewall & network protection. Select your agile network and slide Microsoft Defender Firewall to Off.

It's e'er best to keep your firewall on, so employ this as a temporary solution and certainly plow it back on immediately if it doesn't solve the file upload problem.

4. Restart Backup and Sync

It'southward the historic period-old troubleshooting tip, but it does oftentimes piece of work. Try restarting the Backup and Sync client to see if this resolves the file upload issues.

To do this, click the Backup and Sync icon in your arrangement tray. Click the Settings icon (three vertical dots) and click Quit Backup and Sync. Finally, reopen the utility.

quit backup and sync

If this didn't piece of work, effort restarting your system entirely. Windows x users can do that by going to Start > Power > Restart and Mac users tin go to Apple menu > Restart.

5. Reconnect Your Account

You can attempt disconnecting and reconnecting your Google account. This will hateful all your files have to resynchronize, so this could take some time.

Click the Backup and Sync icon in your organization tray. Click the Settings icon (three vertical dots) and click Preferences. In the left-mitt menu, go to Settings > Disconnect account > Disconnect. One time information technology's completed, click Got it.

backup and sync preferences

Now click the Backup and Sync system tray icon again. Click Sign in and follow the magician through to reconnect your account.

6. Reinstall Backup and Sync

If yous're still not having any luck, effort reinstalling Backup and Sync. To practice this, head to Google Drive online, click the cog icon in the top correct, and select Get Backup and Sync.

This will ensure you lot're getting the most recent version of the program. Open it up, progress through the wizard, and select Aye when asked if yous want to supercede your electric current version.

During the installation, you lot tin can cull your Google Drive folder and and so resynchronize all your files.

An alternative approach is to remove the program from your organisation first, and so redownload it using the steps above. This is ameliorate suited for when you know y'all already accept the most recent version.

7. Rename Your File

Still having issues uploading files? Information technology might be that the file y'all're trying to sync is the effect. There have been some instances where files won't sync if they have particular characters in their proper noun.

If your file contains characters similar <, >, /, \, ? or * then go rid of them. Depending on your operating organisation, these shouldn't exist allowed anyhow, just sometimes a programme may erroneously insert them into their file names. In fact, rename the file entirely and but use letters and numbers. See if this pushes the file through.

If that doesn't work, and if it's possible to practice so, save your file in a different format. Google Drive might be getting held upwards on something in the original format, then this is a good test.

8. Clear the Cache

The Google Drive cache on your phone or desktop is useful considering it makes files load faster, but it can also cause a few unexplained issues. Files may not sync or some of them may not open up in your browser. Some problems that remain unsolved with the above steps tin can be resolved past clearing the enshroud.

To clear the enshroud on Chrome for desktop:

  1. From your browser toolbar, click the3 dots > More Tools > Clear Browsing Data. Alternatively, input chrome://settings/clearBrowserData into the address bar or press Ctrl + Shift + Del.
  2. In the Articulate browsing data box, click the checkboxes for Cookies and other site data and Cached images and files.
  3. Use the bill of fare at the top to select the corporeality of data that you want to delete. ChooseAll time to delete everything.
  4. Click Clear information.
    chrome clear browser data

Keep Google Drive Organized

Hopefully one of the to a higher place steps has solved your problem. If not, you should seek advice on the Google Drive Assistance Forum or contact Google for support.

Once y'all're able to upload files again, mayhap it's time to consider organizing your Google Drive files and folders then y'all can quickly find what yous need.

How to Organize Google Bulldoze Similar a Pro: 9 Key Tips

Read Adjacent

Well-nigh The Author

Joe Keeley (882 Articles Published)

Joe was built-in with a keyboard in his hands and immediately started writing most technology. He has a BA (Hons) in Business and is now a total-fourth dimension freelance writer who enjoys making tech elementary for everyone.

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